FAQs

  • Yes, international shipping is available.
    Shipping costs, delivery times, and any customs or import fees are the responsibility of the buyer and will be discussed before the build is finalized.

  • Custom builds are typically paid in full before the build starts.
    This secures your place in the build queue and allows parts to be ordered immediately.

    In some cases, a 50% upfront / 50% on completion payment plan may be offered by agreement.

    Please note that custom projects may involve unforeseen costs (for example changes in scope, parts availability, or requested revisions). If this happens, I’ll always contact you before proceeding.

  • Because all custom builds are made to order, cancellations or refunds are generally not possible once the build has started.

    Minor changes may be possible early in the process, depending on the project and parts already ordered. Please reach out as soon as possible if something needs to be adjusted.

  • Lead times vary depending on workload, project complexity, and parts availability.

    As all builds are done alongside other projects, exact delivery dates cannot be guaranteed.
    An estimated timeframe will be provided once your project has been reviewed.

  • All builds are carefully tested before shipping.
    If you experience any issues related to workmanship, please get in touch and I’ll do my best to help resolve the problem.

  • Initial consultation and project discussion are always included.
    More in-depth planning or troubleshooting sessions can be booked separately if needed.

Custom work is a collaborative process. Clear communication helps ensure the best possible result — don’t hesitate to ask questions before placing an order.